Something's wrong
Pick a symptom. Guided flows force the safe check order — cold mechanical → dry motion → torch signal → live cut.
Guided fixes
Won't cut / no arc
Narrow from Mach3 output to plasma transfer.
Start wizard →Torch diving / height
Proma Compact THC SD dive, climb, hunt, or no action.
Start wizard →Cut quality wizard
Dross, bevel, or incomplete cuts — process first.
Start wizard →Motion / machine
Won't move, wrong distance, or gantry issues.
Start wizard →UC100 / software communication
Not found, LEDs, Sync Error.
Start wizard →Grounding / noise
Faults that appear when the arc starts.
Start wizard →CAD / CAM / files
Import, offsets, cut order, G-code load.
Start wizard →Categories
Won't cut / no arcNo fire, pilot only, arc drops mid-cut.Torch diving / heightDive, climb, hunt, dashes on Proma THC.Cut qualityDross, bevel, incomplete cuts, edge finish.Shape / accuracyWrong size, not square, holes last, kerf.Motion / machineWon't move, wrong distance, gantry racking.Air & consumablesAir supply, work lead, electrodes, nozzles.Grounding / noiseRandom limits, disconnects at arc start.CAD / CAM / filesDXF import, SheetCAM, G-code, posts.Software / PCUC100, Mach3 profile, Sync Error, drivers.Call TechText or call 602-899-1115 — real humans in Glendale.